Subprocessors Policy

Last updated: 12 May 2022

Last updated: 12 May 2022

To support delivery of our Services, Memfault, Inc. (or one of its Affiliates listed below) may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the written agreement between Customer and Memfault (the “Agreement”).

Third Parties

Memfault currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and notifications. Prior to engaging any third party Subprocessor, Memfault performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

Memfault may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name Subprocessing Activities Entity Country
Amazon Web Services, Inc. Cloud Service Provider United States
Salesforce, Inc. (Heroku) Cloud Service Provider United States
84codes AB Cloud Service Provider Sweden

Other Subprocessors

Memfault may use the following Subprocessors to perform other Service functions:

Entity Name Subprocessing Activities Entity Country
Segment.io, Inc. Cloud-based Customer Usage Tracking United States
LogDNA, Inc. Cloud-based Log Analysis & Monitoring United States
Functional Software, Inc. (d/b/a Sentry) Cloud-based Error Detection United States
Amplitude, Inc. Cloud-based Data Analysis Platform United States
HubSpot, Inc. Cloud-based Customer Usage Tracking United States

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.