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OBSERVABILITY BUILT FOR SMART HOME & SECURITY
Bring Highly Reliable Smart Home & Security Products to Market—Fast
Monitor the health and reliability of your smart home security devices in real-time. Proactively identify and resolve firmware, hardware, and connectivity issues before they impact customers.
CAPABILITIES
Proactively Identify Issues Before
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Memfault automatically collects and analyzes firmware, hardware, and connectivity performance data—no custom queries needed. Identify critical issues, track stability trends across software releases, and proactively fix failures before they impact customers. Monitor your fleet in real-time, track battery performance, and get alerts on devices approaching known failure points.
Get Real-Time Insights on Stability, Connectivity & Performance
Automatically track firmware stability, connectivity, and battery health across your fleet. Monitor and optimize the user experience by identifying friction points in setup and day-to-day use.
Optimize Performance with Data-Driven Decision Making
Improve user experience and prevent churn by analyzing where users struggle. Understand product usage at scale to inform future innovation and design decisions.
Detect and Resolve Issues Automatically—Before Customers Notice
Eliminate costly, time-consuming troubleshooting. Memfault collects and stores diagnostics on the device and sends data efficiently when connectivity is available. Ensure reliable product performance by catching silent failures before they lead to customer escalations.
testimonials
What our customers say
“Memfault gives us the hard data to be confident in the reliability of our firmware and proactively take action, resolving issues before our users are impacted. These real-time device-level metrics and alerts have streamlined engineering processes and improved the overall health of our devices immensely. ”
“It’s vital to Airthings that we act as swiftly as possible to provide uninterrupted, reliable service to our customers, and Memfault is a key tool for us in doing this.”
“If quality really matters to you, if you really care that your customers get the experience they expect – then you should be using the best-in-class reliability solution for your industry. In our case the answer was clear: Memfault. ”
Features
End-to-End Visibility Across Your Entire Device Fleet
Gain instant insights into stability, connectivity, and battery performance with out-of-the-box data collection—no manual setup required.
- Capture critical performance metrics automatically without relying on multiple teams.
- Ensure no data is lost, even when devices are offline—Memfault stores metrics on-device and transmits them when connectivity is available.
- Customize data collection frequency to match your needs, from daily summaries to millisecond-level granularity.
Features
Track, Analyze & Act on Key Performance Metrics
Gain a complete view of device health with powerful, customizable dashboards:
- Monitor performance differences across software versions, device models, and deployments—no custom queries required.
- Ensure software updates improve, not degrade, reliability with version-to-version performance tracking.
Features
Get Immediate Alerts When Failures Happen
Spend Less Time Maintaining Legacy Products—More Time Innovating
Spend Less Time Maintaining Legacy Products—More Time Innovating
Memfault gives your embedded engineering team a modern observability platform to quickly diagnose and resolve real-world failures, so they can focus on developing innovative new products instead of troubleshooting old ones.
Diagnose
Gain deep visibility into real-world failures, eliminating weeks of back-and-forth troubleshooting.
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Optimize
Prevent costly returns by diagnosing and fixing connectivity issues before customers notice.
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Update
Deploy OTA updates with granular controls, real-time monitoring, and instant rollback capabilities.
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Deep Insights into Performance Monitoring
How Bond Home Built In-House Observability & Why They Switched to Memfault
Chris Merck, CTO at Bond Home, shares details of their journey building in-house observability infrastructure to support their growing embedded device fleet. Learn about the pitfalls they encountered as they scaled, the maintenance overhead they faced, and the limited visibility it provided.
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Unlocking the Value of Embedded Observability at Latch
When Latch decided to build a new keyless product that demanded higher levels of reliability, they realized they needed better monitoring capabilities for their devices in the field. By partnering with Memfault, Latch caught bugs that would have only been found at scale, reduced the number of support calls, and fixed issues that impacted customer experience.
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Documentation: Introduction to IoT Monitoring with Memfault
Read our docs to learn how to effectively monitor your embedded devices with metrics from Memfault's platform.
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