OBSERVABILITY BUILT FOR CONNECTED AUDIO DEVICES

Deliver Flawless Audio Experiences with Embedded Observability

Monitor the health and reliability of your Bluetooth headphones, smart sound bars, and smart speakers in real-time. Proactively identify and resolve firmware, hardware, and connectivity issues before they impact customers.

 

CAPABILITIES

Proactively Identify Issues Before
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Memfault automatically collects and analyzes audio device performance, firmware stability, and Bluetooth connectivity data—no custom queries needed. Monitor your fleet in real-time, track battery consumption during playback, and get alerts on devices experiencing connectivity degradation or performance bottlenecks. By resolving problems early, you will reduce support costs, prevent returns, and protect customer trust—ensuring seamless audio experiences and stronger product reliability.

Real-Time Insights on Stability, Connectivity & Performance

Automatically track audio performance, Bluetooth stability, and battery health across your fleet. Reduce dropouts, stuttering, and pairing failures by catching issues early.

Performance with Data-Driven Decision Making

Improve user experience and reduce returns by understanding where users struggle. Use fleet-wide data to optimize firmware, enhance Bluetooth pairing success, and extend battery life.

Detect and Resolve Issues Automatically—Before Customers Notice

Memfault collects and stores diagnostics on the device and sends data efficiently when connectivity is available. Ensure seamless playback and uninterrupted audio experiences by catching silent failures before they lead to customer escalations.

 
testimonials

What our customers say

“As a leader of an organization, if I find a tool that makes my team more productive or allows us to work on the right problems that are most impactful for our customers, that’s a no-brainer. These investments have a multiplicative effect on making the entire organization more effective.”

“It’s been revolutionary for us to get the kind of data we’re getting through Memfault. We’re able to solve issues faster whereas before we didn’t have actionable data. Getting insights from our products in customer hands can really change the way we do business.”

“Memfault is providing us with detailed performance analytics on our devices and is able to give us valuable insight such as identifying the number of devices affected by the same issue so we can understand the scale of a problem, something that was impossible to determine beforehand. ”

Features

End-to-End Visibility Across Your Entire Device Fleet

Gain instant insights into stability, connectivity, and battery performance with out-of-the-box data collection—no manual setup required.

  • Capture critical performance metrics automatically without relying on multiple teams.
  • Ensure no data is lost, even when devices are offline—Memfault stores metrics on-device and transmits them when connectivity is available.
  • Customize data collection frequency to match your needs, from daily summaries to millisecond-level granularity.
 
End-to-End Visibility Across Your Entire Device Fleet
 

Features

Track, Analyze & Act on Key Performance Metrics

Gain a complete view of device health and audio performance with powerful, customizable dashboards:

  • Compare performance differences across software versions, device models, and deployments—no custom queries required.
  • Ensure firmware updates improve, not degrade, reliability with version-to-version performance tracking.

Features

Get Immediate Alerts When Failures Happen

Stay ahead of potential failures with intelligent, real-time alerting:

  • Proactively detect Bluetooth connectivity failures, audio dropouts, and battery drain before customers experience them.
  • Set intelligent alerts to notify your team of unexpected failures, so you can react before customers do.
  • Seamlessly integrate with Slack, email, or ticketing systems to ensure alerts reach the right teams instantly.
 
Get Immediate Alerts When Failures Happen

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Maximize Engineering Efficiency While Ensuring Premium Audio Quality

Spend Less Time Maintaining Legacy Products—More Time Innovating

Memfault gives your embedded engineering team a modern observability platform to quickly diagnose and resolve real-world failures, so they can focus on developing innovative new products instead of troubleshooting old ones.

Diagnose
Diagnose

Gain deep visibility into real-world failures, eliminating weeks of back-and-forth troubleshooting.

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Optimize
Optimize

Prevent costly returns by diagnosing and fixing connectivity and audio quality issues before customers notice.

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Update
Update

Deploy OTA updates with granular controls, real-time monitoring, and instant rollback capabilities.

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Resources

Deep Insights into Performance Monitoring

The Future of Bluetooth IoT Connectivity: Enabling Remote Diagnostics & Product Analytics for Any Device

In today’s competitive market, the ability to gather real-time data from connected devices is transforming how businesses build, manage, and optimize their products. But how can development teams leverage this data to gain a competitive edge?

Watch the Webinar
10 Costs of Returning Smart Devices for Your Business

Returns can be much more expensive than just the replacement cost and have impacts that last long after a replacement product is in a customer’s hands. For businesses selling any IoT products, here are 10 costs that business owners often overlook.

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Documentation: Introduction to IoT Monitoring with Memfault

Read our docs to learn how to effectively monitor your embedded devices with metrics from Memfault's platform.

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