Subprocessors Policy

Last updated: September 9, 2024

To support delivery of our Services, Memfault, Inc. (or one of its Affiliates listed below) may engage and use data processors with access to certain personal information (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the written agreement between Customer and Memfault (the “Agreement”).

Please note that Memfault does not require personal data of Customer’s device users to provide our Services. Customer may choose not to provide such information to Memfault, in which case the following entities are not subprocessors.

Third Parties

Memfault currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and notifications. Prior to engaging any third party Subprocessor, Memfault performs diligence to evaluate their privacy, security, and confidentiality practices, and executes a written agreement establishing minimum security, privacy, and confidentiality standards.

Memfault may use the following Subprocessors to process personal information in connection with the delivery of our Services:

Entity Name

Entity Location

Memfault, Inc. USA
Memfault Germany GmbH Germany

Subprocessor

Subprocessing Activities

Subprocessor Location

Amazon Web Services Hosting and Cloud Services Provider USA
84codes AB Cloud-based Provider of Data Request and Queuing Services USA
Segment.io Cloud-based Customer Usage Tracking USA
Functional Software, Inc (d/b/a Sentry) Cloud-based Error Detection USA
Snowflake Cloud-based Data Warehouse USA
Axiom Cloud-based Log Management USA
ClickHouse Cloud-based Database Management USA

Updates

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates and email us at [email protected] with any questions.